The Clarion Congress Hotel Olomouc won the award for the best Clarion in Central Europe for 2015 at the Choice Hotels European Annual Convention in Amsterdam, Netherlands. Georg Schlegel, CEO of Choice Hotels for Central and Eastern Europe, presented the plaque and diploma to Director of Sales and Marketing Patricia Rosenbergová and Leisure Manager Hana Žáková of CPI Hotels, the company that operates Clarion hotels in the Czech Republic at an evening gala. In addition, the hotel also won an award for recruiting new members for the Choice Hotel Privileges programme, which with its 24 million members worldwide, is one of the fastest-growing loyalty programmes in the tourist industry.
“I am very proud that in just two years, we have turned our newly-opened hotel into the best Clarion hotel in Central Europe. This shows that our personal approach to clients, flexibility in fulfilling their wishes and requirements, our focus on detail and regular staff training have paid off. We very much thank all of our hotel’s employees, the employees at the CPI Hotels head office in Prague, and, above all, the clients who use our hotel for accommodation, dining, or to hold their conferences, and who have been happy with our service,” said Robin Hanák, Director of Clarion Congress Hotel Olomouc.
Its victory in the competition qualified the Olomouc Clarion to take part in the worldwide final that took place in Las Vegas in May. The main evaluation criteria in the competition were the quality of services offered, interesting design, compliance with standards, and guest reviews.
This year, the annual franchise conference entitled “Orchestrating the Future”, attended by more than 450 representatives of franchisees and cooperating universities, was held at the old exchange, “Beurs van Berlage”, a valuable industrial historical site of the city.